Villa Corcovado
We could not wait to come to Costa Rica. The country, the animals, and the people we would meet – we were pretty excited! We have heard only the best of the best from everyone we know who has been there. We were dying to see the Osa Peninsula when we started planning this trip back in April but could not find any properties available so we changed our plans to go to the Mal Pais area. We found a great place on the beach and were pretty excited about it. Then two weeks before our trip we receive this outrageous offer the Villa Corcovado (Attachment A) and we decide to see if a “Villa” was available for our dates as we had tried back in April and were told it was sold out for our times. (Attachment B). Can you imagine how excited we were when told it was available?
How would you feel to arrive at a 5 Star hotel for an occasion in your life that is suppose to be one of the most memorable, one that you want to relive time and time again, only to find out what you were promised and paid was not what you had expected. Not a great way to start out, is it? Then you have to live the next 4 nights unhappy with the decision you are locked into, because you can not change your airline tickets, nor can you change your hotel as you will lose more money, again, as well no other property in the area is even available. How would you feel?
There are so many things wrong with this situation that I am not even sure where to begin.
• The fact that we were paying 5 Star prices for a 2 Star Property?
• The fact that the hotel was not even officially open, because they had been closed for the past month as they are in the midst of construction and fixing broken roofs that leak, floor boards that were broken in the main areas, even the front gate for the entrance was pad-locked shut?
• Boats through out the property, scattered on lawns as they do not work, so they hire a boat service and charge you $120 each direction? Rest of the “5 Star” properties in the area have their own transportation and include it in the hotel rate.
• When you get off of the boat and start to walk up the dirt walkway, you noticed trash on the “private” beach right away. And when it is raining, it is a mud driveway to the hotel. As well, you see people walking all along the beach late at night, people who are not guests at the hotel. As well when you are checking in they advise you NOT to leave anything valuable in your room because you never “know” and that you should lock everything in their office safe. Not so private.
• Walking through the property, which supposedly has villas scattered through-out 70 acres, well there are about 8 villas scattered amongst paths that are muddy most of the time as well they are up a steep hill, which has not handicap access and you need good shoes to walk up the hills. Does not state this on the website. As well we stumbled upon trash on the grounds, such as an old paint roller just left on the grass.
• Checking into our room, we immediately notice dead bugs in the bathroom sink. Also, what looked liked dried blood or mud on the bathroom walls.
• Dirty towels left by the bar bathrooms, that are suppose to be used for the pool area.
• Pool umbrellas falling apart.
• Entrance into the actual pool, needed to be tiled. Very rough.
• They let their family dog swim in the pool. The last time I stayed at the Ritz they did not allow this.
• Being woken up by the sounds of tools and construction as early as 630 am, on a daily basis – very unromantic.
Now let’s touch service management:
• Were told that we would have “natural” drinks at our disposal. The only natural drink the bartender knew about was “water”.
• Our mini-bar was never restocked in our room. There were two beers which we had the day we arrived and they NEVER replaced them. Nor did they put coffee in the room to make in the coffee pot that was in there.
• Asked to have lunch by pool and was told that it would be too much of an inconvience.
• No wine list & only wine available was one brand from Chile, a red and a wine. Wine had been left open too long or not stored properly, gave up after 1 glass. No champagne as claimed by website – and this was a special occasion.
• Food was standard. Just everyday cuisine. Never any daily specials as stated on the website. Same fish all week along. Was served frozen pizza, which was still cold & frozen when served to us, even though they have a pizza oven right there in dining room. Over-sauced meat, fish, chicken and pork. Chips & “smashed” beans served for appetizers. The only good thing was the local beer, fresh fruit and ice cream.
• Bartender does not know how to make any drinks. We gave up after a few bad tropical cocktails and tried with rum and coke, had no idea how to do it. I had to go behind the bar to show him how.
• Overpriced cocktails and beer – minuim of $4 for a Costa Rican beer and a minuim of $6 for cocktail, which we had to make.
• Asked staff to call a gentleman that we had meet when he brought us over on his boat as he said he could take us out to sight see. We were told it would be taken care of, it never was. We saw this gentleman on our departure from airport, no one ever called him.
• Would ask manager for suggestions of things to do, never could give us an idea.
• Management was not engaging. Would try to strike up a conversation about simple things such as Costa Rica to their family, never any response. The only thing we found out was that they were there simply so they could surf, the reason they took the job as management for the Villas. Lack of personal skills needed to run a hotel.
• The owner even told us that he did not like the hotel business. He preferred the construction business, which was evident because that is what they were doing around us.
• They list a tour to a Chocolate Farm, which is no longer even available and they still advertise it on their website.
• Optional tours are OVERPRICED compared to other 5 Star hotels on the Osa Peninsula and if you wanted to see anything you were STUCK into paying for them. They charged us $150 per person for a tour to a beach that they hired a taxi to take us on. While we loved the guide, he was a very friendly Costa Rican man; the tour was not worth $300 USD. All the people we saw that day, which were on tours that their hotels supplied, paid from $35 - $75 per person and the hotels had their own cars for use.
I could go on and on as there were not many things that were good. In fact the only good thing about the entire experience was the gentleman, Henry, who brought us over on the boat and the gentleman, Enrique, who took us on a tour. Otherwise, the Villa Corcovado was a huge disappointment for our special holiday. I should had followed my gut instinct from the moment, I was quoted the rate of $70 per person per night, which was what the hotel advertised, and then I was told when I was ready to give my credit card that it actually would be $177 per person per night. Then I had to bargain, with you, when I became stuck with airline tickets to the Osa Peninsula and no other hotels available. Not a way to start a romantic holiday, that was suppose to be very special and memorable, and not negative.
I should had noticed all the signs from the beginning that this would end up being “hell”; from the lack of response of the reservations team to my issues (I have confirmations from everyone that they opened and read my emails), all the way to the misleading information on the website as to what a wonderful place this would, to even all the misspelled words on the website (which shows unprofessional).
We are very unhappy with what we paid for and got. We did not be any means receive a luxury package and it definitely, is not worth $177 per night per person, let alone the rate of $70 per person per night, which we were quoted and did not even get – we had to pay more!
* December 26, 2007 ~ Update! As of today, they have overcharged us twice and are not responding to voicemails nor emails.
Subscribe to:
Post Comments (Atom)
634 comments:
«Oldest ‹Older 401 – 600 of 634 Newer› Newest»buy viagra online cheap viagra online no rx - viagra ideal dosage
buy cialis 20mg cialis online blog - cialis online fast shipping
buy cheap generic viagra online generic viagra online purchase - order viagra mail
order viagra online from canada purchase viagra in canada - buy viagra 2011
buy soma online order soma online overnight delivery - soma san diego map
buy viagra online cheap where to buy cheap viagra online - buy cheap viagra online australia
cheap carisoprodol protege bras soma - buy soma without script
buy tramadol no rx tramadol overdose limit - tramadol renal failure
buy viagra with dapoxetine viagra buy in bangkok - can you buy viagra uk
buy viagra cheap viagra alternatives uk - order viagra online canadian pharmacy
buy viagra buy viagra by the pill - viagra online xl
buy tramadol online tramadol hcl 627 - tramadol gabapentin
buy tramadol online no prescription overnight buy tramadol online no prescription overnight - tramadol ingredients medication
cialis online get cialis online - price for daily cialis
buy generic viagra buy viagra online in usa - generic viagra online
carisoprodol without prescription soma front closure bras - soma 5ive
cheap viagra next day delivery pink viagra for women 2011 - cheap viagra no prescription canada
buy tramadol overnight tramadol dosage people - can you buy tramadol over the counter in usa
buy tramadol online where to buy tramadol for dogs - buy tramadol online no rx
discount viagra how to buy viagra in boots - cheap viagra in uk
viagra online viagra online generic - cheap viagra 100
cialis online cialis.com free offer - cialis daily vs 36 hour
viagra online without prescription can buy viagra uk - viagra sample
viagra online generic viagra levitra cialis - vipps online pharmacy viagra
buy viagra viagra online store india - viagra buy online
sildenafil no prescription can you buy viagra online canada - buy viagra women australia
buy viagra online next day delivery generic viagra overnight delivery - viagra for women benefits
sildenafil tablets buy viagra 50mg online - buy generic viagra online uk
buy finasteride online buy cheap propecia no prescription - best site buy propecia
buy propecia generic finasteride good propecia - propecia goes generic
buy tramadol online buy tramadol hydrochloride - tramadol ld50
viagra buy viagra online europe - buy-viagra-online.net
cialis online cheap cialis ireland - cialis daily half life
order sildenafil generic viagra online pharmacy review - order genuine viagra
tramadol without prescription tramadol hcl what is it prescribed for - tramadol 50mg dosage
cheapest propecia propecia 0.2 - generic propecia cost
buy cialis online with paypal cialis prices canada - buy cialis and levitra
buy cheap viagra cheap viagra super force - buy viagra uk sites
retin a online retin a cream how it works - retin a cream online pharmacy
order tadalafil generic cialis user reviews - cialis daily sale
buy tramadol without rx order tramadol 100mg - buy tramadol hcl 50mg
buy finasteride generic propecia just effective - propecia reviews amazon
buy tramadol uk tramadol 100mg - tramadol hcl er 200 mg side effects
tramadol online tramadol hydrochloride capsules 50mg side effects - tramadol dosage neuropathic pain
buy tramadol medication buy tramadol 627 - buy tramadol online overnight cod
buy viagra without prescriptions buy viagra online new zealand - generic viagra trial pack
buy tramadol uk tramadol 319 high - tramadol addiction in egypt
generic finasteride cheap propecia usa - cheap propecia usa
buy propecia online generic propecia fda - propecia side effects energy
tramadol online tramadol addiction message board - legal buy tramadol usa
buy propecia online much does propecia cost 2011 - propecia side effects long term use
buy tramadol with cod tramadol buy online no prescription mastercard - tramadol 100 mg sr
retin a buy retin a gel for hyperpigmentation - retin a side effects pictures
buy tramadol online safe place buy tramadol - tramadol withdrawal flu
buy tramadol tramadol kick in time - order tramadol line
tramadol online cod order tramadol online cod overnight - tramadol overdose for dogs
propecia online generic propecia in canada - buy propecia line
buy tramadol tramadol without prescription - purchase tramadol generic ultram
finasteride mg generic propecia ou proscar - buy propecia with paypal
buy retin-a retin a micro wrinkles before and after - retin a micro under eyes
tramadol 50 mg tramadol hcl paracetamol - buy tramadol 50mg usa
buy tramadol online tramadol for dogs - crush - buy tramadol for dogs usa
tramadol online buy tramadol online in usa - where to buy tramadol online legal
buy propecia online generic propecia results - propecia generic proscar
cheap tramadol tramadol online prescription - buy tramadol without rx
buy generic tramadol no prescription tramadol 50 mg vs norco - tramadol recreational dose bluelight
retin a gel retin a micro gel canadian pharmacy - retin a side effects fda
buy tramadol no rx buy tramadol online overnight fedex - tramadol for dogs half life
tramadol 50mg tramadol 50 mg para que es - tramadol addiction in egypt
propecia online propecia side effects on prostate - propecia side effects likelihood
buy retin-a without prescription buy retin a micro gel - retin a micro vs ziana
buy retin-a retin a buy usa - buy prescription retin a cream
buy tramadol tramadol hcl 25mg dogs - tramadol gabapentin
buy tramadol no rx tramadol 50mg tablets get high - tramadol ratiopharm 100 mg bei kopfschmerzen
buy generic tramadol no prescription buy tramadol online overnight - buy tramadol online no prescription next day delivery
order strattera online strattera dosing chart for children - strattera good study drug
tramadol online cheap tramadol usa - tramadol 50 mg overdose
tramadol 50 tramadol 50 mg norsk - tramadol for dogs uti
buy tramadol how long does tramadol high last - tramadol contraindications
buy propecia online is buying propecia online real - propecia cost
buy tramadol without prescriptions order tramadol online overnight delivery - buy tramadol online usa cheap
order tramadol online buy tramadol online without prescriptions - tramadol drug addiction
buy retin-a retin a cream drugstore - can you buy retin france
buy tramadol no prescription tramadol no prescription - buy tramadol online mastercard overnight
buy tramadol in florida can you buy tramadol over the counter in the us - tramadol 50 mg and aleve
tramadol online buy tramadol online pay cod - tramadol xr recreational
buy discount tramadol tramadol 100mg side effects - tramadol dosage women
buy tramadol medication tramadol withdrawal frequent urination - order tramadol no prescription cheap
order tramadol where can you buy tramadol online - tramadol 50 mg dogs side effects
buy tramadol cod best place buy ultram - good online pharmacy tramadol
tramadol online no prescription tramadol hcl 150 mg - zytram xl tramadol hcl
propecia no prescription the best generic propecia - much will propecia cost
buy retin-a online retin-a cream information - buy retin a cream no prescription
order tramadol overnight buy tramadol online cod overnight - tramadol during pregnancy
buy tramadol next day buy tramadol pay with mastercard - buy cheap tramadol cod
tramadol 50 mg countries can you buy tramadol over counter - tramadol for dogs - crush
tramadol no prescription tramadol 50 mg ultram - tramadol 100mg wikipedia
tramadol 50mg tramadol er 100mg tablets - buy tramadol in usa
cheap tramadol buy tramadol in florida - 001webs com buy tramadol online
viagra no prescription buy cheap viagra pills online - viagra stories
tramadol online buy tramadol in florida - buy cheap tramadol cod
generic viagra online buy viagra us - viagra altitude sickness dosage
tramadol 100mg where to buy tramadol cod - tramadol manufacturer
cheap viagra buy-genericviagra - buy herbal viagra online
discount cialis cialis price comparison us - cialis and prostate
buy cialis 10mg cialis retail price - cialis price canadian pharmacy
discount cialis cialis online nz - cheap cialis rx
buy tramadol buy tramadol cod online - order tramadol uk
tramadol 50 mg order tramadol online cheap - what is tramadol generic for
viagra no prescription cheap generic viagra usa - viagra online real fake
viagra online without prescription viagra online nl - viagra for women alternatives
buy tramadol tramadol hcl dosage - tramadol online yahoo
tramadol 50 mg tramadol addiction and withdrawal - tramadol drug
viagra online without prescription generic viagra alternatives - purchase viagra malaysia
cheap cialis cialis free trial online - daily cialis reviews
generic cialis cheap cialis generic no prescription - cialis 5mg daily price
generic tadalafil cialis daily vs viagra - reviews for cialis daily
buy tramadol buy generic tramadol - order tramadol online saturday delivery
discount viagra best place buy viagra online reviews - can buy viagra dubai
generic cialis is it safe to order cialis from canada - cialis online overnight shipping
buy cialis online cialis 72 hours - как принимать cialis
viagra online without prescription buy viagra 50mg - viagra 150 mg
buy tramadol tramadol dosage veterinary medicine - what does tramadol 50 mg look like
generic viagra buy viagra online us no prescription - cheap viagra pills us
cheap generic viagra what is a high dosage of viagra - viagra vasodilator
cheap viagra purchasing viagra online cheap - buy viagra online low price
viagra online pharmacy generic viagra online fast shipping - viagra snorting
generic cialis is it legal to buy cialis online in canada - generic cialis soft tabs
cialis professional cialis online scams - cheap legitimate cialis
buy cialis cialis back pain - cialis tadalafil
buy tramadol tramadol 7171 - tramadol y alcohol
viagra sildenafil viagra online to buy - cheap viagra next day
generic cialis cialis 10mg daily - cialis ed reviews
generic cialis cialis online bestellen - cialis 30 oral suspension
viagra online without prescription can i buy viagra online legally - buy viagra online overnight delivery
viagra online without prescription buy-viagra-online-50mg - viagra online nhs
cialis cost buy cialis online discount - cialis coupon printable
buy cialis online cialis применение - cialis price pattaya
discount viagra should buy generic viagra - buy viagra online boots
cheap viagra mail order viagra review - viagra online us cheapest
generic tadalafil generic cialis online india - cialis daily bph
buy cialis generic cialis canada online pharmacy - cialis daily 2.5 mg cost
buy generic cialis online no prescription cialis 5 mg - cialis cost walmart
buy tadalafil cheap real cialis - buy cialis online consultation
how to buy cialis cialis online rx - generic cialis uk suppliers
cheap cialis generic cialis effectiveness - cialis online store
cialis 10mg cheap viagra cialis levitra - generic cialis online overnight
buy soma online soma pills good - soma lyrics 10 years
generic cialis tadalafil buy cialis no prescription india - cialis online reliable
buy soma online soma pills information - soma fm online radio
buy cialis cialis cheapest lowest price - cialis online singapore
generic cialis online order cialis online mastercard - cialis bph
buy viagra online best place purchase viagra online - buy viagra online singapore
tadalafil tablets cialis daily once a day - cialis online vendita
viagra online buy viagra delhi - buy viagra in stores
cialis 10mg cialis online venezuela - generic cialis prices
viagra for sale buy generic viagra online paypal - viagra 30 year old
viagra online buy 4 viagra - should buy generic viagra
buy cialis buy cialis online fast shipping generic - cialis daily wholesale
buy cialis cheap cialis drug - where to buy cialis over the counter
buy soma online soma muscle relaxer pill - order soma texas
viagra online best place buy generic viagra online - viagra online overnight
viagra without prescription buy viagra by the pill - vipps certified online pharmacy viagra
soma online buy soma online usa - soma carisoprodol tablets
soma online generic soma no prescription - soma bras denver
buy retin a retin a micro every other night - retin a acne how long does it take to work
online soma soma muscle relaxer bluelight - buy soma generic online
buy soma online fail drug test soma - soma 350 mg effects
soma online soma drug testing show up - what does soma pills do
order soma online soma muscle relaxer information - is soma a strong muscle relaxant
online soma buy soma pills - muscle relaxer better soma flexeril
buy soma online soma and alcohol - soma pills and weed
buy soma soma tab - soma san diego sidestage
buy retin-a online retin a gel usa - buy retin a micro australia
discount soma types of soma pills - soma medication narcotic
purchase soma buy soma watson online - soma jaipur
buy retin a retin a 0.025 gel side effects - order retin-a no prescription
soma online buy soma drug - buy soma cod overnight
buy tramadol tramadol 50mg not working - order tramadol with american express
buy tramadol with paypal buy cheap tramadol online uk - tramadol quitting cold turkey
buy tramadol overnight cod is it ok to take 100mg of tramadol - the tramadol high
order retin-a retin a cream buy online australia - retin a acne marks
buy tramadol online with mastercard cheap tramadol online uk - tramadol high 50mg
buy tramadol tramadol zydol 50mg - tramadol high vs hydrocodone
buy tramadol 100mg tramadol 100mg safe - tramadol withdrawal dogs
cheap tramadol tramadol hcl 325 - buy tramadol online overnight uk
buy tramadol online with mastercard buy tramadol online without script - buy tramadol overnight with mastercard
buy retin a retin a micro breastfeeding - retin a cream or gel for acne
buy tramadol online no prescription buy tramadol online mastercard overnight - buy tramadol health solutions network
buy retin a micro retin-a .1 vs retin-a .05 - retin-a cost
cheap tramadol tramadol migraine - tramadol 600mg
tramadol cheap venta tramadol online - kind pill tramadol hcl
retin a creme retin a cream prescription price - retin a cream at walgreens
buy tramadol buy tramadol no prescription canada - que es tramadol hcl 50 mg
buy tramadol with cod buy tramadol online mastercard - tramadol dosage recreational use
buy tramadol online tramadol buy no prescription - tramadol 50mg weight loss
cheap tramadol tramadol dosage in humans - ultram online order
buy retin a retin a 1 cream - buy johnson johnson retin
buy tramadol overnight delivery tramadol hcl zoloft - buy tramadol 100mg
buy tramadol online tramadol online no prescription needed - buy tramadol online in florida
Post a Comment